VietnamShoppingBuying Groceries Online in Vietnam - Here's How You Can Do It

Buying Groceries Online in Vietnam – Here’s How You Can Do It

With the booming era of technology in Vietnam, you can have almost every basic need covered at the tip of your fingers, including buying groceries online in Vietnam. In addition to ordering food online, you can now shop for your daily essentials and have them delivered to your door. Read below to see what you can buy and tips to get the best deal for groceries.

Ways to Buy Groceries Online in Vietnam

Tough times call for innovative solutions. Fortunately, in this day and age of advanced technology, food can easily be shipped directly to your doorstep. It is worth noticing that the service is more widely available in big cities like Ho Chi Minh City and Hanoi, while smaller areas might have limited options.

Grocery Delivery Apps

Grab and other ride-hailing services in Vietnam are some of the most excellent survival tools for any foreigners living or simply visiting Vietnam. Buying groceries online in Vietnam can be as effortless as one touch of a button. Some popular apps are Grab, Shopee Food, Gojek, Chopp, etc.

Pros:

  • User-friendly interface and diversified options
  • Little language barrier
  • Frequent and attractive promotions
  • Generally free of scams. If there’s any, you can easily report it to the app’s customers’ support
  • Delivery within an hour, or you can set the time for the delivery
  • Flexible paying options

Cons:

  • There might be a shortage of drivers during peak hours
  • Some drivers might cancel your orders because of the long delivery distance
  • Some vendors might face an overload of demands and cannot provide the products you need
  • You might not be able to order in large quantities as drivers can only carry so much on their motorbikes
  • Certain delivery apps don’t offer a wide range of selections. Arguably, only Grab can offer sufficient options and is more expat-friendly

E-commerce Sites in Vietnam

Due to the unexpected demand for food, e-commerce sites in Vietnam grasp the opportunity to sell fresh produce and butchery. Buying groceries online in Vietnam can now be done via e-commerce sites such as Shopee, Tiki, Lazada, etc.

Pros:

  • An alternative to delivery apps in case you cannot find the products to suit your needs
  • Many promotions and coupons, Shopee and Lazada often offer free shipping
  • Flexible reimbursement/return policies
  • Flexible payment options
  • Little to no language barrier
  • This is the most feasible option in case delivery apps are not available in your areas.
  • Instant delivery options are available
  • Customer service will have your back in case of scams or damaged items

Cons:

  • It’s tricky to tell if the sellers are trustworthy vendors for the quality of their products
  • Delivery of fresh products is limited in some regions of the cit
  • It takes a couple of days to receive your purchase

Supermarket Website/Apps

Even if you are only used to shopping at your favorite supermarket, there is also a way around buying groceries online in Vietnam. Many major supermarket brands like Lottemart, Aeon, and E-mart offer online shopping so you can spend your time on the sofa browsing for your items.

Pros:

  • Price and quality are guaranteed.
  • A wide variety of brands, especially Western, Korean and Japanese brands.
  • Free shipping when you reach a certain amount of purchase.
  • English language is available

Cons:

  • Some supermarkets are currently overwhelmed by the surge of walk-in customers and put a halt to their online delivery.
  • Delivery is limited to 10 km around the supermarket (depending on each supermarket’s policy)

Grocer’s Website

Aside from corporate brand supermarkets, independent marts and grocers offer the same professionalism and are a great alternative when supermarkets are overcrowded.

Some places you can look into are Annam Market, Le Square Epicier Fin, Nam An Market, Farmer’s Market (imported Western products), Organica, Vinamit, TERRISA Store, Tony’s Fruits (organic veggies and fruits), Dinh Phong (butchery), etc.

See more Places to Buy Organic Food and Products

Pros:

  • Lots of imported Western products
  • Many channels to contact. You can often find them in delivery apps, but should it fail, you can also reach them via social media to place your order

Cons:

  • Due to the high demand, it may take a couple of days for the seller to prepare your order
  • Not many promotions

Facebook Groups

If you’re hungry for local produce, many Facebook groups for expats and locals have some sellers trying to reach their customers.

Pros:

  • Cheap local products
  • Support the local community
  • Attractive price
  • Sellers usually deliver within the day

Cons:

  • Risk of being scammed
  • Little or no special promotions
  • Sellers might not be able to speak English

Other Restaurants Delivery Services

If you cannot or aren’t able to cook or are simply craving restaurant food, there are a few restaurants that are still selling frozen, ready-made takeout on their websites. Some favorite names are Haidilao, Pizza 4P, etc.

Tips for Buying Groceries Online in Vietnam

  • Plan ahead: Due to high demand, the grocers may need a few days to prepare for your order. Therefore, order at least 2-3 days ahead or be ready to compromise that some of your orders cannot arrive soon enough. Cash on delivery payment is recommended.
  • You can shop around multiple shops or apps to find the best price.
  • If you prefer no-contact delivery, you can inform the delivery person to drop the shipment to your doorstep.
  • You can tip the delivery person out of your goodwill because they have to wait long to fetch your groceries. The typical tipping amount in Vietnam would be around VND 10,000 – 50,000.
  • Check comments and reviews to avoid scams.

Final Takes on Buying Groceries Online in Vietnam

The online shopping alternatives are especially helpful whenever you’re too busy to go out or when your health doesn’t allow you to go outside. Keeping notes of these options is undoubtedly one of the best survival tips when settling down in Vietnam as expats.

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